Effective online teaching and learning requires a carefully designed classroom that promotes student engagement with faculty, peers and content. This research investigated the importance of collaboration across faculty–student, student–student; active learning techniques; prompt feedback; appropriate time for tasks; high performance expectations; and respect for diverse learning styles.
The results demonstrated that holding students to high standards of performance, academic honesty and professional conduct was the most important factor to both faculty in their online teaching and alumni in their online learning. Additionally, alumni valued engagement with their faculty more than engagement with other students or course content. Students need an online instructor who is organised and communicative in the online classroom, and faculty need a solidly designed online classroom, with engaged students who are timely in their work.